I had the worst shift EVER yesterday. Like, so bad, I actually had to have a cigarette after work just to calm the fuck down. And I never smoke cigarettes. This was the closest I've ever come to just slamming my headset down and walking out of the call center.
Most of my customers were raving lunatics, but my last customer of the night was especially irritating. He's one of those guys who talks to you like you're a child because he thinks everything you say is wrong, when actually HE's the one who is unable to grasp simple concepts like if you go over your allotted minutes on your cellphone you actually have to PAY for them!
He insisted that I explain every single charge on his 45 page bill then proceeded to argue about every single one of them. *stabs repeatedly with blunt objects* After almost an hour of this shit he finally asked for a supervisor so I didn't have to deal with him anymore. I swear, if I could kill people with just the power of my mind, there would be one less asshole in the world.
Anyway, I'm in a MUCH better mood today. The sun is shining, I'm not at work, I'm currently blasting music and singing along loudly in the hopes that
pumpkin_dudewill drag his ass out of bed sometime soon.
I watched the movie "Waiting" a few days ago. A lot of it was pretty gross, but I still laughed my ass off. I love watching movies where people in the service industry fuck with customers. Because customers? They fucking SUCK! If you've seen the movie, the really angry chick? Is so an exaggerated version of how I am at work. Super sunny and happy with the customers, but raging and swearing like a sailor between calls or whenever the customers are on hold. I have a mute button, and I use it.
This is how my calls generally go:
(syrupy-sweet voice) "Oh, you want me to go through all 4000 calls on your bill and re-calculate everything to make sure our computers didn't make a mistake? Sure! I'd be happy to help you with that..." *mute* "OMG I HATE YOU AND I HOPE YOU DIE!!!" *un-mute* "Let's get started, shall we?"
Finally mailed off my payment for
winchestercon!!! *flails around excitedly* Seriously, you guys, it is October yet? IS IT!!!???
That reminds me, I need to book my vacation now to make sure I actually get the time off. Which also means work will essentially be PAYING me to go down to Nashville and squee with my fellow fangirls :-)
Oh, and starting next week they're finally giving me a more normal work schedule (meaning I'm not working until FUCKING MIDNIGHT anymore), so I will actually have time to devote to fannish things again. Thank GOD! *clutches fandom*
Most of my customers were raving lunatics, but my last customer of the night was especially irritating. He's one of those guys who talks to you like you're a child because he thinks everything you say is wrong, when actually HE's the one who is unable to grasp simple concepts like if you go over your allotted minutes on your cellphone you actually have to PAY for them!
He insisted that I explain every single charge on his 45 page bill then proceeded to argue about every single one of them. *stabs repeatedly with blunt objects* After almost an hour of this shit he finally asked for a supervisor so I didn't have to deal with him anymore. I swear, if I could kill people with just the power of my mind, there would be one less asshole in the world.
Anyway, I'm in a MUCH better mood today. The sun is shining, I'm not at work, I'm currently blasting music and singing along loudly in the hopes that
I watched the movie "Waiting" a few days ago. A lot of it was pretty gross, but I still laughed my ass off. I love watching movies where people in the service industry fuck with customers. Because customers? They fucking SUCK! If you've seen the movie, the really angry chick? Is so an exaggerated version of how I am at work. Super sunny and happy with the customers, but raging and swearing like a sailor between calls or whenever the customers are on hold. I have a mute button, and I use it.
This is how my calls generally go:
(syrupy-sweet voice) "Oh, you want me to go through all 4000 calls on your bill and re-calculate everything to make sure our computers didn't make a mistake? Sure! I'd be happy to help you with that..." *mute* "OMG I HATE YOU AND I HOPE YOU DIE!!!" *un-mute* "Let's get started, shall we?"
Finally mailed off my payment for
That reminds me, I need to book my vacation now to make sure I actually get the time off. Which also means work will essentially be PAYING me to go down to Nashville and squee with my fellow fangirls :-)
Oh, and starting next week they're finally giving me a more normal work schedule (meaning I'm not working until FUCKING MIDNIGHT anymore), so I will actually have time to devote to fannish things again. Thank GOD! *clutches fandom*
current mood:
bouncy
bouncycurrent music: "You're Gone" -- Something Corporate
14 comments | leave a comment
blah